Chill programs terms & conditions


1. Expectations of the Participant

These are the minimal requirements for participation in the Chill Program:


Participants must be able to attend to basic self-care including dressing and toileting.


Participants must be able to self-regulate emotions and behaviours in a group setting.


Participants must be able to express needs and understand instructions.

Ability to Follow Program Rules

Participants must be prepared to follow some basic rules whilst engaged in their Chill program. These include: following the instructions of facilitator and peer mentor team, no use of mobiles during the workshops and showing respect to all fellow participants.


Participants must be willing to “have a go” and actively participate in the program. Participation is crucial for skill acquisition and improvement. Non-participation significantly affects group dynamics and is a mandatory requirement that each enrolled individual participate to the best of their ability.

The CEO (or delegate) of Code Blue for Autism has the right to withdraw an individual from any of the Chill programs if they are not able to meet any of the above minimal requirements when engaged in a workshop. In this instance, the program fee is non-refundable.


2. Expectations of Code Blue for Autism

The purpose of the Chill programs is to:

– Help young adults learn how to develop and maintain friendships and relationships, and handle peer conflict and rejection

– Teach ecologically valid social skills that are used by socially successful adults.

– Help young adults to find a source of friends

– Provide young adults with peer support through social coaching

– Ultimately help young adults foster independence in social relationships

Please note: Chill is not an autism support group or a friendship-matching group. In order to maximise optimal outcomes from the Chill program, the participant must:

– Attend every session on time

– Actively engage in all workshop activities

– Practise/generalise the newly learnt skills outside of the program setting


3. Enrolment Process

The steps of program enrolment are:

1. A new enquiry makes contact with Code Blue either by submitting an enrolment form online or phone conversation about program, availability & participant suitability.

2. A completed enrolment form must be submitted. Following this, the Chill Families Manager, Trish Stewart, makes contact with the enquiry to schedule an in-person enrolment meeting (45 minutes duration) at the Chill studio with participant and parent/carer.

3. If both participant and Code Blue wish to proceed with enrolment, they will advise Trish within 2 – 3 days.

4. Once participant is advised that a place in the preferred program/s is available, a service agreement is emailed to the primary parent/carer. Following this, an invoice is either emailed to the primary carer (self-managed NDIS plan) or email to the plan manager (plan-managed NDIS plan) for payment within 14 days of the invoice issue date.

5. Once full payment is received, your place in the program is confirmed and complete.


4. Fee Payment

Fee payment is required in full prior to the participant commencing the program.

If you have an NDIS plan and are:


You can claim your term fee from your package before commencement of term (provided you have a service agreement with Code Blue)


You will receive a service agreement and your plan manager will receive an invoice.

Your plan manager will contact you to approve payment of the invoice.

Your plan manager will make payment to Code Blue on your behalf.

If your plan manager does not pay for term fees up front, you may have to pay for the fees personally and then be reimbursed by your plan manager.


You are required to pay term fees prior to the term starting. Please speak to your NDIS support regarding payment.

A supply of supports under this service agreement is a supply of one or more reasonable and necessary support specified in the statement of supports included, under subsection 33(2) of the National Disability Insurance Scheme Act 2013 (NDIS Act), in the participants NDIS plan currently in effect under section 37 of the NDIS Act.


5. Program fees

Chill Foundation | $1,900 per term (10 weeks)

Chill Tunes | $1,650 per term (10 weeks)

Chill Plus | $1,900 per term (10 weeks)

Chill Money | $1,950 per term (10 weeks) OR $2,710 per term (10 weeks) with 1:1 peer mentor support

Chill on the Grill | $1,650 per term (10 weeks) OR $2,950.00 per term (10 weeks) with 1:1 in home support

Chill on Stage | $1,800 per term (10 weeks)

Chill Art | $1,950 per term (10 weeks)

Chill Moves | $1,550 per term (10 weeks)

Chill Write | $1,800 per term (10 weeks) OR $2,560 per term (10 weeks) with 1:1 peer mentor support

Chill Life | $2,050 per term (10 weeks)

Chill Sport | $1,750 per term (10 weeks)

Chill Woodwork | $2,950 (10 weeks)

Chill on Screen | $2,350 (10 weeks)


6. Cancellation policy

There is a strict cancellation policy that applies to all Chill programs.

A participant who wishes to cancel their enrolment must provide a minimum of two (2) week’s notice (2 weeks before term commencement date) to receive a full refund of term fees.

Should a participant choose to cancel their enrolment and provide less than two (2) week’s notice (2 weeks before term commencement date), the total program fee is non-refundable.

If a participant is experiencing mental health issues that are preventing them from commencing a program, they are required to provide a letter from a clinical specialist, (a registered psychologist or psychiatrist) that verifies and supports the decision to withdraw from the program. In this instance 50% of the total program fee will be refunded.


7. Getting started

Prior to commencement of the program you will receive a Getting Started email that will provide you with information about our program facilitators, peer mentors, and what to expect at the first workshop. On receipt of this pack please do not hesitate to contact us if you have any questions.